Terms and Conditions of Purchase

When nothing else has worked, millions of people around the world have turned to Original Wu Yi  Tea as a holistic approach to effectively and inexpensively shed unwanted pounds.

If for any reason you are dissatisfied, simply call our Customer Support department Toll-Free at 1-877-513-7505.

Original Wu Yi Tea reserves the right to change the terms and conditions for all promotions at our discretion and without prior notification. Promotions are valid only during the time specified in the offer. Valid dates and times for each offer are based on Eastern Standard Time (EST). Promotional and/or product pricing cannot be applied retroactively to any shipped order or any order pending fulfillment. Returns for promotional items are subject to Original Wu Yi’ 100% Satisfaction Guarantee.

Original Wu Yi Shipping Policy:
Congratulations on making a commitment to live a healthier, happier lifestyle! Orders are processed and shipped within 5 business days (Monday –Friday) from the date the order is placed. Orders placed on the weekend (Saturday – Sunday) will be processed the next available business day. All Major holidays are excluded for shipment. Orders placed on major holidays will be processed the first business day following the holiday. For ease in tracking your order, tracking number(s) will be provided on demand by calling our Customer Support department Toll-Free at 1-877-513-7505.

Domestic Shipping: Order Processing - 1-2 Business Days

Standard Shipping - 7-10 Business Days including processing time

APO Shipping - 7-10 Business Days including processing time

P.O. Box Shipping - 7-10 Business Days including processing time

International Shipping (Canada and Countries outside USA):

Order Processing - 1-2 Business Days

Standard Shipping - 6 -10 Business Days including processing time

APO Shipping - 6 -10 Business Days including processing time

P.O. Box Shipping - 6 - 10 Business Days including processing time

INTERNATIONAL CUSTOMERS: Shipping & handling fees do not include additional customs tariffs or handling fees that may be assessed by local authorities.  The customer is responsible for any additional fees. Original Wu Yi cannot be held responsible or issue refunds for orders that are rejected by customs officials.

Returns: Original Wu Yi 100% Satisfaction Guarantee
Our 100% satisfaction guarantee ensures that every item you purchase from Original Wu Yi meets your high standards -- or you can return it for a replacement or refund.

To return your order, please contact our Customer Service specialists at 1-877-513-7505 or email us at customersupport@originalwuyi.com to request a Return Authorization Number..

A Return Authorization Number is REQUIRED to return your order. All products included in the original order (including any free or promotional product) must be returned to receive a full refund.  If multiple units were delivered, only ONE unit of like product (e.g. item, box or bag) may have been opened to receive full refund.  All opened units must be included in the return.

Note that all amounts on this website (http://www.originalwuyi.com) are mentioned in Canadian Dollars (CAD).

We look forward to serving your health and fitness needs.
Customer Support

Original Wu Yi
Toll-Free Phone: 1-877-513-7505 or customersupport@originalwuyi.com